Reservations
+55 (12) 38657377
Reservations

Booking Policy

- The values are considered for up to two people in each room;
- Included breakfast served in our restaurant with incredible ocean view;
- Included beach service (chair, umbrella, 01 towel per day / per guest) and waiter to better serve you;
- Extra bed: we charge 30% more of the package value per person;
- A child up to 2 years with courtesy rate. Children up to 10 years old: we charge 20% of the value of the package;
- Check-in from 4 p.m.;
- Check-out until 2 p.m.;
- We charge a 10% service fee (optional);
- Prices may change without notice;
- It is not allowed to bring any type of food, beverages, styrofoam boxes and pets into the premises of Hotel ;
- Our promotions and discounts are not cumulative.

Forms of Payment:

- 100% deposit on the booking confirmation with a 10% discount;
- 50% deposit on the booking confirmation and the rest at the check-out.

  Cancellation and No Show Standard Policy:

- Cancellation up to 15 days before the date of check-in: no charge. The amount already paid will be converted to credit or bank deposit.
-  Cancellation or changes 14-7 days before check-in date: charged 50% of the amount of the reserve. The remaining amount already paid will be converted to credit.
-  Cancellation or Change 6-4 days before check-in: charged 80% of the booking amount and the rest will be converted to credit.

- Booking Cancellation less than 72 hours in advance:  the hotel has the right to charge No Show, discounting  100% of the total package value or the total amount already paid.

- Desistance after the check-in: Withdrawal on arrival or after entry into the hotel, as well as early departure for any reason, will not entitle to a refund of the value already paid or to letters of credit.

The customer can arrange their replacement for another passenger in the same conditions on the same date. Credits will be valid for 90 days.

Cancellation and No Show Policy - Holidays Package and High Season:

• Cancellations 30 days before check-in date: charged 10% of the
booking amount. The amount already paid will be converted to credits;
• If cancelled between 30 to 15 days before check-in date: charged 50% of the amount of the reserve. The remaining amount already paid will be converted to credit;
• Cancellation or changes less than 14 days, no-show, cancellation or changes after the check-in: charged 100% of the booking amount.

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